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 Refund and Exchange Policy

  1. NO REFUNDS OR EXCHANGE will be given WITHOUT AN ITEMIZED RECEIPT.

  2. NO CASH REFUNDS greater than $10.  A check will be issued for the full amount of the refund within two weeks from the time of the return to cover refunds greater than $10.  Refunds of credit card or voucher purchases will be credited to the credit card or voucher at the time of the return.

  3. All course materials and other merchandise purchased new MUST remain in new condition to receive a refund or exchange.

  4. Defective course materials and merchandise will be replaced at no charge and should be returned at once (itemized receipt required).

  5. General merchandise (not listed for credit or non-credit classes) can be returned for refund or exchange within three weeks from date of purchase (itemized receipt required).

  6. Deadlines for return or exchange of course materials (any item listed as being used for a credit or non-credit course) are listed below:


 Course Materials Return Deadlines
 1 week from date of purchase
(except as noted below)
Classes 1 day in duration:  
Prior to start of class
Classes 2 weeks or less in duration:  
Prior to the 2nd class meeting
 With drop form (or other verification):  
3 weeks from class start date (fall/spring)
2 weeks from class start date (summer/winter)
Classes canceled by the college:  
2 weeks from individual class start date
Exchanges due to changes in posted   
textbook information:  
3 weeks from class start date (fall/spring)
2 weeks from class start date (summer/winter)



















Textbook Rental Return Deadlines

Rentals CANNOT be returned after the deadline 
Winter 2017:   January 24, no later than 7:00 p.m.
Spring 2017:   May 23, no later than 7:00 p.m.
Summer 2018    August 11, no later than 3:00 p.m.
Fall 2017    December 18, no later than 7:00 p.m.
Replacement fee (current price of new textbook) plus $10
will be charged to account on file if rental is not returned
by deadline




I.2.B