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Refund and Exchange Policy

  1. NO REFUNDS OR EXCHANGES will be given WITHOUT AN ITEMIZED RECEIPT.

  2. NO CASH REFUNDS greater than $10.  A check will be issued for the full amount of the refund within two weeks from the time of the return to cover refunds greater than $10.  Refunds of credit card or voucher purchases will be credited to the credit card or voucher at the time of the return.

  3. All course materials and other merchandise purchased new MUST remain in new condition to receive a refund or exchange.

  4. Defective course materials and merchandise will be replaced at no charge and should be returned at once (itemized receipt required).

  5. General merchandise (not listed for credit or non-credit classes) can be returned for refund or exchange within three weeks from date of purchase (itemized receipt required).

  6. Deadlines for return or exchange of course materials (any item listed as being used for a credit or non-credit course) are listed below:

Course Material Return Deadlines

Classes 1 day in duration:

 

Prior to start of class


Classes 2 weeks or less in duration:

 

Prior to the second class meeting


With drop form (or other verification):

 

3 weeks from class start date (Spring/Fall)


2 weeks from class start date (Summer/Winter)

Classes canceled by the college

 

2 weeks from the start of the individual class


All other returns:  1 week from date of purchase 


Exchanges due to changes in posted textbook information:


3 weeks from class start date (Spring/Fall)

2 weeks from class start date (Summer/Winter)


Fall textbook rental return deadline:  December 16, 2010

(replacement fee will be charged to account on file if rental is not returned by this date)

 


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