Revised July 1, 2009

1. NO REFUNDS OR EXCHANGES will be given WITHOUT AN ITEMIZED RECEIPT.

2. NO CASH REFUNDS greater than $10.  A check will be issued for the full amount of the refund within two weeks from the time of the return to cover refunds greater than $10.  Refunds of credit card or voucher purchases will be credited to the credit card or voucher at the time of the return.

3. All course materials and other merchandise purchased new MUST remain in new condition to receive a refund or exchange.

4. Defective course materials and merchandise will be replaced at no charge and should be returned at once (itemized receipt required).

5. General merchandise (not listed for credit or non-credit classes) can be returned for refund or exchange within three weeks from date of purchase (itemized receipt required).

6. Deadlines for return or exchange of course materials (any item listed as being used for a credit or non-credit course) are listed below:

Course Material Return Deadlines Classes 1 day in duration:   Prior to start of class Classes 2 weeks or less in duration:   Prior to the second class meeting With drop form (or other verification):   3 weeks from class start date (Spring/Fall) 2 weeks from class start date (Summer/Winter) Classes canceled by the college   2 weeks from the start of the individual class All other returns:  1 week from date of purchase  Exchanges due to changes in posted textbook information: 3 weeks from class start date (Spring/Fall) 2 weeks from class start date (Summer/Winter)